Replace lagging churn metrics with a forward-looking health score, 90-day risk runway, and a tiered intervention library that gives CSMs and AEs time to save.
Replace lagging churn metrics with a forward-looking health score, 90-day risk runway, and a tiered intervention library that gives CSMs and AEs time to save.
Health Score Coverage from 0 to 100 (monthly). Health-Score Lead Time on Churn from 21 to ≥ 90 (monthly). Health Score Predictive Accuracy from — to ≥ 75 (quarterly).
10 weeks.
Integrates with Gainsight / ChurnZero / Vitally, Amplitude / Mixpanel, Salesforce / HubSpot, Snowflake / BigQuery through the AEROSS Execution Mesh. All writes are credit-metered, CAPS-gated, and audit-stamped.
No specific regulatory requirements declared. All agent actions inherit AEROSS CAPS governance — autonomy ceilings, human approval gates, and a tamper-evident audit log.